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Frequently Asked Questions

Our service is an on-demand service, therefore prior reservation will assure you a vehicle at arrival or departure. Highly recommended in order to avoid hassle, stress after a long journey.

You can call us on +33659198396

Do not panic! If your flight is delayed, please contact our office upon landing on +33659198396. If you missed the shuttle scheduled for you, another one will be sent shortly.In most cases the chauffeur would be ideally waiting for you

All cancellations must be made 24 hours in advance.

Mineral water is offered free of charge.

You can pay the chauffeur on drop-off, an advance is not required. Chauffeur may be tipped if satisfied with service. This is not obligatory.

Please note that there would be no extra charge levied for baggages

From/To Roissy Charles de Gaulle airport it may take between 60 to 90 minutes, depending on the traffic and your destination

Yes, please note all passengers are insured.
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